Login into Microsoft 365 Apps and Moodle with MFA

If you are logging in with the credentials provided by IT Helpdesk for the first, you will be promoted to setup Multi-factor Authenticator before you access any of the apps or services. This will enhance organisation's security by requiring users to identify themselves by more than a username and password. While important, usernames and passwords are vulnerable and can be stolen by third parties. Enforcing the use of an MFA factor key means increased confidence that organisation will stay safe online. There are two methods of setting up MFA. This article will discuss both of them.

Log into Microsoft 365

  1. Go to https://myapps.microsoft.com

  2. Provide your login details, the username and the password. Your username starts with your student ID number.
    For example,
    Queensford College: QFCxxxxx@student.queensford.edu.au
    Axis Institute: xxxxxxx@student.axisinstitute.edu.au

  3. Once the login credentials are submitted, you will be redirected to a page which will say “More Information is Required“. Click Next.

Method 1: Microsoft Authenticator App

  1. Click Next to Setup MFA with Authenticator App.

  2. Click Next on following page.

  3. Open the App Store on your Apple device or Play Store on your Android Devices. Search for Microsoft Authenticator in the App Store.  Click Get next to the application called Microsoft Authenticator and Install.

  1. Open the downloaded Authenticator App in your smartphone and Click on Add icon.

  2. From the options, tap to select Work or school account, and then select Scan QR Code. Do not select sign-in, as multiple issues have been reported using that method.  

  3. Scan QR-Code displayed on the browser. Then Click Next

  4. The system will run a test. On your screen you will see a number, and on your mobile device you will receive a push notification. When you open the push notification, you will see the location map of the IP address where you are attempting to sign in, and a prompt with a text box and number pad to match the number on screen. Enter the number from the sign-in prompt on screen, and tap Yes to approve the sign in.

  5. You will see Queensford College in the list of Authenticator App. After you receive the Notification approved message, click Next.

  6. Microsoft Authenticator Setup has been completed. Click Done.

Method 2: Phone Number

  1. On the setup page, click “I want to set up a different method" to change the option to be configured.

  2. In the “Choose security info” dropdown, choose “Phone” and then click “Confirm.”

  1. Verify your phone number's country or region code, enter the phone number you would like to configure, and select if you want to receive SMS texts or phone calls at that number. Then click "Next."

  2. Based on your choice above, you will either receive an SMS text message or a phone call to the number configured.  

  • If you chose “Call me” above, answer the call you receive and follow the instructions provided in the call to verify your phone number.  

  • If you chose “Text me a code”, you will receive a 6-digit code. Enter that code and click “Next”. If you do not receive the text, review the number you provided, and if it is correct, click “Resend code” to request a new message be sent.

  1. When you have successfully verified your phone number, you will see a message confirming your configuration. From this page, click “Done” to proceed to review your settings.

  2. Verify that your phone number is correct and click “Done” to complete the configuration.